Terms and Conditions

Welcome to Mykom.ae which is owned and operated by ALNAWRAS WEB TRADING – SOLE PROPRIETORSHIP L.L.C.

These terms and conditions outline the rules and regulations for the use of the Mykom.ae Website and Mobile Applications.

  • “Mykom.ae” ALNAWRAS WEB TRADING – SOLE PROPRIETORSHIP L.L.C. is located at: 1st Floor, Block A, Al Sahel Towers, Corniche Street, Abu Dhabi, United Arab Emirates.
  • United Arab Emirates is our country of domicile and stipulate that the governing law is the local law.
  • Visa or MasterCard debit and credit cards in AED will be accepted for payment.
  • Cardholder must retain a copy of transaction records.
  • User is responsible for maintaining the confidentiality of his/her account.

By accessing this website we assume you accept these terms and conditions in full. Do not continue to use Mykom.ae’s platforms if you do not accept all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: “Client”, “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing law of United Arab Emirates. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.


Monthly Subscription

Subscription Terms
Your subscription begins as soon as your initial payment is processed. Your subscription will automatically renew each month without notice until you cancel. You authorize us to store your payment method and to automatically charge your payment method every month until you cancel. We will automatically charge you the then-current rate for your plan every month upon renewal until you cancel.

We may change your plan’s rate each monthly renewal term, and we will notify you of any rate change with the option to cancel. If the applicable VAT changes during your one-month term, we will accordingly adjust the tax-inclusive price for your plan on your next billing date.

If your payment method fails, we may suspend your subscription. You can edit your payment information anytime in your account page.

Clients’ Data usage by Suppliers
While using our Service, we may provide to suppliers certain personally identifiable information that can be used to contact or identify clients’ (“Personal Data”). Personally identifiable information may include, but is not limited to:

Email address
First name and last name
Phone number
Address, State, Province, ZIP/Postal code, City

Suppliers are only allowed to use “Mykom” clients information for delivery purposes. Therefore, a “Supplier” must not contact “Mykom” clients in any means or channels and ask them to buy from the “supplier” directly instead of using our App “Mykom”. Any violation detected will result in administrative actions.

Cancellation Terms
Customers: You can cancel your subscription anytime via your account page or by contacting Customer Support. Should you cancel, your payment is non-refundable, and your service will continue until the end of that month’s billing period.

Suppliers: either party  (Mykom or suppliers) can terminate the agreement “subscription” by giving two (2) months’ notice in writing to the other party, after full and final settlement of all dues up to the date of the expiry of the notice period. However, if notice to terminate is not provided by any party within the notice period, it acts to automatically renew the contract with the same contract duration and terms and conditions.



We employ the use of cookies. By using Mykom.ae’s platforms you consent to the use of cookies in accordance with Mykom.ae’s privacy policy. Most of the modern day interactive websites use cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our affiliate / advertising partners may also use cookies.



Unless otherwise stated, Mykom.ae and/or it’s licensors own the intellectual property rights for all material on https://mykom.ae/. All intellectual property rights are reserved. You may view and/or print pages from https://mykom.ae/ for your own personal use subject to restrictions set in these terms and conditions.

You must not:

– Republish material from https://mykom.ae/

– Sell, rent or sub-license material from https://mykom.ae/

– Reproduce, duplicate or copy material from https://mykom.ae/

– Redistribute content from Mykom.ae (unless content is specifically made for redistribution).


Hyperlinking to our Content

The following organizations may link to our Website without prior written approval:

– Government agencies;

– Search engines;

– News organizations;

– Online directory distributors when they list us in the directory may link to our Web site in the same manner as they hyperlink to the Websites of other listed businesses; and

– Worldwide Accredited Businesses.

These organizations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.

We may consider and approve in our sole discretion other link.

Approved organizations may hyperlink to our Web site as follows:

– By use of our corporate name; or

– By use of the uniform resource locator (Web address) being linked to; or

– By use of any other description of our Web site or material being linked to that makes sense within the context and format of content on the linking party’s site.

No use of Mykom.ae’s logo or other artwork will be allowed for linking absent a trademark license agreement.



Without prior approval and express written permission, you may not create frames around our Web pages or use other techniques that alter in any way the visual presentation or appearance of our Web site.


Reservation of Rights

We reserve the right at any time and in its sole discretion to request that you remove all links or any particular link to our Web site. You agree to immediately remove all links to our Web site upon such request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuing to link to our Web site, you agree to be bound to and abide by these linking terms and conditions.


Removal of links from our website

If you find any link on our Web site or any linked web site objectionable for any reason, you may contact us about this. We will consider requests to remove links but will have no obligation to do so or to respond directly to you.

Whilst we endeavor to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up to date.


Content Liability

We shall have no responsibility or liability for any content appearing on your Web site. You agree to indemnify and defend us against all claims arising out of or based upon your Website. No link(s) may appear on any page on your Web site or within any context containing content or materials that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.



To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill). Nothing in this disclaimer will:

– limit or exclude our or your liability for death or personal injury resulting from negligence;

– limit or exclude our or your liability for fraud or fraudulent misrepresentation;

– limit any of our or your liabilities in any way that is not permitted under applicable law; or

– exclude any of our or your liabilities that may not be excluded under applicable law.

– The limitations and exclusions of liability set out in this Section and elsewhere in this disclaimer:

(a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer or in relation to the subject matter of this disclaimer, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty.

To the extent that the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.


For further inquiry, please Contact Us.

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